diginomica

ServiceNow ends the AI add-on era and defines its new platform approach

To understand what ServiceNow announced today, it helps to understand what ServiceNow has always been at its foundation - and ...

How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

ServiceNow CEO builds new business model around AI

Bill McDermott envisions a ‘control tower’ for companies as AI moves beyond intelligence to execution.

ServiceNow moves beyond the sidecar AI era, giving customers a complete AI-native experience across all products and packages

ServiceNow announced that its entire product portfolio will be AI-enabled, and unveiled new AI innovations — Context Engine ...
Business Wire

ServiceNow Unites Intelligent Workflows and Open Models with NVIDIA Technologies to Scale Trusted AI Across Industries

WASHINGTON--(BUSINESS WIRE)--NVIDIA GTC – ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it has expanded its partnership with NVIDIA to unite intelligent ...
SiliconANGLE

ServiceNow enhances Now Assist generative AI agents with ‘bring your own model’ experience

ServiceNow Inc. is determined to maintain its position at the forefront of generative artificial intelligence innovation, announcing yet more capabilities today that it says will drive enterprise-wide ...
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...
Computerworld

ServiceNow will embed OpenAI models into its AI Platform

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on speech-to-speech technology and automation. ServiceNow signed a multiyear agreement ...